Where can I buy tickets and can I buy them online?

You can buy tickets online through the museum ticketing system: https://bilety.zamek.malbork.pl/. Ticket offices are open daily 08:30–18:30 (ticket offices also handle refunds and on-site ticket sales).

What does the "Ticket for 3 Castles" include and how much does it cost?

The "Ticket for 3 Castles" entitles you to a single visit within 14 days: the Historical Route in Malbork (with a guide in Polish or with an audio guide) and audio guides in Sztum and Kwidzyn. Price: regular 105.00 PLN; reduced 75.00 PLN. Tickets are available online and at ticket offices.

Are discounts, group or school tickets available?

Yes. Group tickets and discounts (including school rates) are described on the Visit → Group Tickets page. For example: Historical Route — regular 65 PLN, reduced 45 PLN, school 25 PLN (one free guardian per 10 students). Group reservations: rezerwacja@zamek.malbork.pl, minimum 5 days before the visit.

How do free admission days work?

Malbork: Mondays are free admission days, with only the Walking Route available — free tickets must be collected in person at the ticket office. Sztum and Kwidzyn have free days on Tuesdays — tickets to be collected at the ticket office.

Can I return a ticket purchased online?

Tickets purchased online can be refunded within 14 days of purchase (right of withdrawal). Details and refund procedures are available in the online ticket sales terms: https://bilety.zamek.malbork.pl/regulamin.html. Tickets bought at the ticket office can be refunded no later than 1 hour before the event.

What are the opening hours of the Malbork Castle Museum?

General hours: Monday 09:00–20:00; Tuesday–Sunday (exhibitions) 09:00–19:00. Summer season (25.04–30.09): Historical Route Tue–Sun 09:00–20:00 (last entry 16:30), Walking Route Tue–Sun 16:45–20:00 (last entry 18:30). Interiors and exhibitions are closed at 19:00.

What routes do you offer and how long do they take?

Routes: Historical Route (full tour, approx. 3.5 hours), Monastic Route (High Castle, approx. 1.5–2 hours), Walking Route (external areas, approx. 1.5 hours), Family/Summer Route (for children 7–12 years, shortened), Night Tour (approx. 1.5 hours). Castle Tower: self-guided visits in groups up to 20 people (11:00–18:15).

Is the Monastic Route available now?

The Monastic Route is sometimes restricted due to conservation works. Current information on route availability can be found on the 'Changes in visiting' page or by calling the Tourist Information: +48 55 647 08 00.

What is the night tour like and how do I reserve it?

The night tour is a guided walk in a nighttime setting through courtyards, terraces, cloisters and selected interiors (approx. 1.5 hours). Group reservations and dates (minimum 5 days in advance) should be sent to rezerwacja@zamek.malbork.pl.

What are the main rules for visiting?

Purchasing a ticket implies acceptance of the Visiting Regulations. Prohibited: touching exhibits, bringing large luggage, weapons, smoking, eating outside designated areas, bringing animals (except guide/assistance dogs). Visits take place only with a guide or an audio guide. Full regulations: https://zamek.malbork.pl/wizyta/regulamin-zwiedzania/.

Is the museum site monitored and is there a limit on the number of visitors?

Yes — the castle grounds are monitored 24/7. The maximum number of visitors admitted is 250 people within a 30-minute period (operational figures may change during events).

What should I do in case of sudden changes to visiting or room closures?

Information about temporary closures and disruptions is published in the 'Changes in visiting' section on the museum website: https://zamek.malbork.pl/wizyta/zmiany-w-zwiedzaniu/ and in News. If in doubt, contact Tourist Information: +48 55 647 08 00.

Can I take photos and film during the visit?

Yes, photography and filming are allowed without flash and without additional lighting, provided it does not disturb other visitors. Devices that could damage exhibits and entry into secured zones are not permitted.

What major collections does the Malbork Castle Museum hold?

The museum holds 24 collections, including: the Amber Collection (approx. 2,000 objects), the Architectural Detail Collection (one of the largest in Europe), the Arms and Armour Collection, the Numismatic Cabinet, the Stained Glass Collection, the Painting Collection, the Ceramics Collection, the Art Glass Collection, the Textiles Collection (tapestries) and many others. Full list: https://zamek.malbork.pl/kolekcje/.

Where can I find information about current temporary exhibitions?

Current and archived temporary exhibitions can be found in the 'Exhibitions and events' section on the museum website: https://zamek.malbork.pl/wystawy-i-wydarzenia/wystawy-czasowe/. Examples of recent exhibitions: 'Bursztynnik. Mistrz dawniej i dziś' (from 24.04.2026) and the exhibition dedicated to the Christoph Maucher casket.

What is the exhibition "Christoph Maucher. The Amber Casket Full of Secrets" about?

This is an exhibition of the results of technical and art-historical research on the 17th-century amber casket by Christoph Maucher — the most valuable amber object in the museum’s collections. It presents the casket’s interior, original details and photographic enlargements, and analysis results (LANBOZ, 2022). More: https://zamek.malbork.pl/wydarzenie/christoph-maucher-bursztynowa-szkatula-pelna-tajemnic/.

What is the exhibition "Bursztynnik. Mistrz dawniej i dziś" (The Amber Master: Then and Now)?

The exhibition compares historical and contemporary amber-working practices — from Gdańsk masters of the 17th–18th centuries to 20th–21st-century creators. It presents around 100 objects from the collection (nearly 2,000 amber works in the holdings). Opening: 23–24 Apr 2026, Palace of the Grand Masters (Middle Castle).

What research was conducted on the Christoph Maucher casket?

In 2022 interdisciplinary research was carried out at the Laboratory for Analysis and Non-Destructive Testing of Historic Objects (LANBOZ, Kraków) and FTIR analysis at Gdańsk University of Technology. Methods: VIS/UV/IR, X‑ray, XRF, FTIR/ATR, Raman, SEM/EDS, microscopy. The results were used for the conservation program and the exhibition.

What did the material analyses of the casket reveal?

Researchers identified succinite (Baltic amber), wooden and metal elements in the construction, the use of parchment/paper as buffering layers, filling materials (plaster, chalk, lead white) and various glues and resins used in earlier repairs. Detailed results are available in the project publications.

Who funded the research and the casket exhibition?

The research was financed by the Ministry of Culture and National Heritage. The project was implemented as part of a competition by the National Heritage Research Centre and in cooperation with the National Museum in Kraków.

What does the Research Centre for Teutonic Heritage do?

The Centre conducts interdisciplinary research on Teutonic heritage (history, archaeology, conservation, architecture), develops a database of tangible heritage, and organizes conferences, workshops and publications. Centre website: https://zamek.malbork.pl/centrum-badan/.

What is the FEnIKS Project and how will it affect the castle?

The FEnIKS project (no. FENX.07.01‑IP.04‑0059/24) aims to increase the tourist attractiveness of the northern Outer Bailey through conservation and adaptation works (including renovation of St. Lawrence Church, the Infirmary, Steinbrecht’s House), an educational trail and education rooms. Implementation period: 01.06.2025–30.06.2029. Details: https://zamek.malbork.pl/projekty/projekt-feniks/.

What is the "www.muzeach 2.0" project about?

This is a consortium project for digitizing collections (lead: Museum-Palace in Wilanów) under the FERC Program (01.06.2025–31.05.2028). Its goal is to integrate and share digital resources (photography, 3D models, RTI) on the www.wmuzeach.pl platform. Malbork Museum is a project partner.

Where can I find the database of Teutonic material heritage?

Access the database maintained by the Research Centre: https://zamek.malbork.pl/centrum-badan/baza-danych/ and the interactive OSM map: https://umap.openstreetmap.fr/pl/map/materialne-dziedzictwo-zakonu-krzyzackiego-prusy-i_1212841.

What is the museum's address and how can I contact you?

Malbork Castle Museum, ul. Starościńska 1, 82-200 Malbork. Secretariat: +48 55 647 08 02, tourist information: +48 55 647 08 00 / +48 55 647 09 02 / +48 55 647 09 78. E‑mail: sekretariat@zamek.malbork.pl. Website: https://zamek.malbork.pl.

How do I get there by car and where can I park?

Malbork is located at the junction of roads no. 22 and 55. Drive from Gdańsk takes approx. 50 minutes. The museum does not have private visitor parking; there are municipal and private parking lots near the castle complex. List of parking lots: https://visitmalbork.pl/346,PARKINGI.html.

Can I bring my dog or cat on a visit?

Animals are not allowed in the exhibitions. The museum offers free pet storage for dogs and cats from 01.04–30.09; a valid vaccination booklet is required and you must comply with the regulations: https://zamek.malbork.pl/wp-content/uploads/2026/03/Zarzadzenie-78-2025.pdf.pdf.

How do I contact you about a group reservation?

Reservations for organized groups are accepted by e‑mail only: rezerwacja@zamek.malbork.pl. In your request, provide the date, time, number of people, phone number and guide language. Reservation at least 5 days in advance.

What large events does the museum organize in summer?

Major events: 'Siege of Malbork' — a large historical reenactment (e.g. 24–25 July 2026) with a spectacle on the von Plauen ramparts; St. John's Fair (June); reenactment fairs and markets. Information and tickets: News on the museum website and the ticketing system.

How can I apply as an exhibitor for the St. John's Fair or the fair during the Siege?

Calls for exhibitors are announced in News. Application forms and regulations: St. John's Fair — form and information in the news item; Fair during the Siege — application form: https://forms.gle/tunuzSbTLZy4yjpb7 and the regulations available via the announcement link.

Can I rent castle space for a conference or event?

Yes — the museum offers rental of spaces (including the Karwan Conference Centre, castle grounds). Details and rental contact: https://zamek.malbork.pl/wynajem-przestrzeni/ and https://zamek.malbork.pl/wynajem-przestrzeni/kontakt/.

Where can I buy tickets for the "Siege of Malbork" reenactment?

Tickets are available on Eventim and in the Castle's ticketing system: https://www.eventim.pl/artist/oblezenie-malborka/ and https://bilety.zamek.malbork.pl/. The event is very popular, so we recommend purchasing in advance.

Are guides and audio guides available?

Yes. Guides are available in Malbork (additional fee for groups) and audio guides are offered in many languages: PL, ENG, GER, RUS, HUN, UKR, LIT, CZE, FRE, ITA, SPA and Polish Sign Language (PJM). The audio guide is an option when selecting the visit format.

Can I climb the Castle Tower and do I need to buy an additional ticket?

Access to the Tower is possible after purchasing a ticket for the selected route; the Tower ticket is sold only as an add‑on together with the main route ticket. Entries are self-guided, groups up to 20 people.

Does the museum offer family guides and routes for children?

Yes — there is a Family – Summer Route with a dedicated narration and audio guide for families (children 7–12 years), scenes and attractions. Details are available in the Visit → Family Route section.

Can I organize a photo shoot on the castle grounds?

Yes — photo sessions are possible but subject to regulations and require notification. Details and booking: https://zamek.malbork.pl/wizyta/sesje-zdjeciowe-2/.

Where can I check current job offers and internships at the Museum?

Current job offers are published in the Museum's Public Information Bulletin: https://bip.zamek.malbork.pl/oferty-pracy/26 and in the 'Work' section on the museum website.

How can I obtain press materials and photos for publication?

Press releases, logos and photos are supplied by the Promotion Department — please contact: promocja@zamek.malbork.pl. Media materials page: https://zamek.malbork.pl/muzeum/materialy-medialne/.

How do I sign up for the Museum's newsletter?

To receive information about events and projects, subscribe by e‑mail: promocja@zamek.malbork.pl or via the newsletter page: https://zamek.malbork.pl/muzeum/newsletter/.

Zamek w Malborku